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FAQ


      
  • Insured declared value (IDV) of the vehicle
  • Age of the vehicle
  • Make and model of the vehicleFuel type and capacity of the vehicle
  • Place of registration
  • Vehicle usage purpose
  • Business liability limit required
      
  • Commercial vehicles are an important part of many businesses. If you are running a business and using vehicles for business purposes, it’s important to insure them adequately.
  • In case your commercial vehicle is involved in any road accidents and causes bodily injury or property damage to the third party, then you will have to bear the liability arising out of the accident. Commercial vehicle insurance will shield your business against such liabilities.
  • If your commercial vehicle gets damaged in a road accident, commercial vehicle insurance can help you get the financial aid to get the vehicle repaired.
  • The commercial vehicle insurance plan also safeguards the paid driver and his family in case of accidental death or disability.
Vehicle Component % Covered
Glass Parts Glass Parts are covered 100% at the time of claim. Like if your windshield gets broken the insurance company provides full claim for the replacement of it.
Fiber Glass Components For all the fibre glass components insurance company provide coverage of 70% of the total value.
Rubber/Nylon/Plastic Parts/Tyre/Tubes/Batteries All these parts are covered by 50% at the time of claim in comprehensive insurance means for example if any rubber part was replaced at the time of claim insurance company will pay 50% of the total value.
Metal And All Other Parts Metal, Wooden and all other parts are included in this category and generally the coverage value is decided as per the age of vehicle
Not Exceeding 6 months 100% coverage
Exceeding 6 months but not exceeding 1 year - 95%
Exceeding 1 year but not exceeding 2 years - 90%
Exceeding 2 year but not exceeding 3 years - 85%
Exceeding 3 years but not exceeding 4 years - 75%
Exceeding 4 years but not exceeding 5 years - 65%
Exceeding 5 years but not exceeding 10 years - 60%
Exceeding 10 years - 50%
      
  • Copy of insurance policy
  • Driving licence
  • Claim form appropriately filled
  • Registration Certificate
  • Pollution Certificate Copy
  • Fitness Certificate of the vehicle
  • In case of NCB availed in the policy “NCB confirmation” from previous insurer
  • Vehicle permit
  • Repair estimate
      
  • Intimate theft claims to the insurance company without any delay
  • Intimate policy authorities and initiate steps to Lodge a FIR (at the jurisdiction level)
  • Insurer appoints investigator to verify the facts and coordinate with the customer
  • On insurer advice RTO is informed for cancellation of the vehicle registration; the acknowledgment for the same is provided by Transport authority
  • Submit the photocopy of the FIR and the documents mentioned above, along with the car keys and a non-traceable certificate from police, to your insurance company
  • Keep following documents handy while making a claim : Copy of the policy document, Duly signed claim form, Registration Certificate,Copy of FIR and Keys (two sets) of the vehicle
       Following are the factors that helps in deciding the best suitable policy that caters your requirements:
  • The IDV (Insured Declared Value) of the car
  • The age of the car
  • Zone/City of Registration
  • Cubic capacity of the car engine
  • Previous year Claim Status & NCB
       Car insurance policy can’t be cancelled until or unless there is a genuine case* and is intimated within 1 month from the date of purchase of the policy.
*Genuine cases can be if there is an alternate policy done for the same vehicle or in case your vehicle is commercial, and you bought private vehicle policy by mistake.
However, there are no cancellation charges applicable (depending upon the T&C mentioned in the policy)
       Third party insurance only covers other vehicles or property on road and does not cover accidents or damage to own vehicle. But a comprehensive car insurance covers the vehicle against any damage caused to it depending on the add-ons you have availed while purchasing insurance for your car.